Terms and Conditions

The following sales terms and conditions («Terms») are applicable to all sales made by Refanala LLC, a limited liability company located at 211 E 53rd St., 10022 New York, NY («Seller»), and the acceptance of any order is expressly conditioned upon Buyer’s consent to these Terms. The use of Seller’s website (www.refanalahealth.com) constitutes express agreement to these Terms. No modifications or amendments to these Terms shall be binding unless agreed to in writing by the Seller.
Goods
Seller develops, distributes and sells highly vibrant products to consumers for their private use to increase their well being. Seller makes every commercially reasonable effort to accommodate Buyer’s requests for items but cannot guarantee availability of certain goods. The goods may change without notice and new designs, products or models may be offered at any time while older items are discontinued. Please check back with us often to review our most current products.

Shipping
Click here for shipping rates.

Delivery
Seller is not responsible for delays in delivery. Receipt by Buyer of Seller’s acknowledgement of an order without prompt written objection shall constitute acceptance by the Buyer of these terms.

Price/Payment
All prices are subject to change without notice. Seller will make every reasonable effort to notify the Buyer of any price change. To order online, please use the «Add to Cart» buttons on the Webshop pages (www.refanalahealth.com). For fast and easy payment, we accept payments by credit card. Orders can alternatively be placed via email info@refanalahealth.com or by phone at +1-888-945-7755.

Returns & Inspections
All products are returnable, without question, within ten (10) days of delivery. Postage and handling charges may apply to returns. Full reimbursement will be provided for unused products with original packaging.  No questions asked. Your satisfaction is our goal. The goods shall be deemed to have been delivered in good condition and the delivery is accepted, unless Seller receives a written (mail or email) complaint from Buyer regarding any defective goods within ten (10) days from the date the goods are delivered.
Please contact us at before returning any defective items.
Acceptance of the returned goods does not imply acknowledgment by the Seller of the reason for the return. Goods returned by the Buyer to the Seller will remain at the Buyer’s risk and the Buyer will owe the agreed amounts until the Seller has credited the Buyer for these goods. The goods accepted by the Buyer from the Seller, which the Buyer has put fully or partly into use, treated, processed or delivered to others will be considered to conform to the contract.
All Sales FINAL.
All purchases are deemed final upon acceptance of the goods and full payment received by Seller.
Wholesale
Please contact us for wholesale opportunities. Click here for more information. Separate sales terms and conditions may apply.

Limitation of Liability
Seller undertakes no responsibility for the quality of the Goods or that the Goods will be fit for any particular purpose for which Buyer may be buying the Goods, except as otherwise provided in this Agreement, and Seller disclaims all other warranties and conditions, express or implied.

SELLER (INCLUDING ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR SUBCONTRACTORS, ALL OF WHICH ARE REFERRED TO HEREIN COLLECTIVELY AS THE “SELLER AFFILIATES”) SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCE TO BUYER OR ANY OTHER PARTY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE GOODS OR OTHERWISE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOSS OF THE GOODS OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, BUYER’S TIME, LOST DATA, INJURY TO PROPERTY OR ANY DAMAGES OR SUMS PAID BY BUYER TO THIRD PARTIES, EVEN IF SELLER OR ANY OF THE SELLER AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED UPON PRINCIPLES OF CONTRACT, WARRANTY, NEGLIGENCE, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE, OR OTHERWISE.
IN NO EVENT SHALL SELLER OR ANY SELLER AFFILIATE BE LIABLE TO BUYER OR ANY OTHER PARTY FOR LOSS, DAMAGE, OR INJURY OF ANY KIND OR NATURE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS IN EXCESS OF THE NET PURCHASE PRICE OF THE GOODS ACTUALLY DELIVERED TO AND PAID FOR BY BUYER HEREUNDER.
SELLER DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT WITH RESPECT TO THE GOODS AND NONE OF SELLER OR ANY SELLER AFFILIATE SHALL HAVE ANY DUTY TO DEFEND, INDEMNIFY, OR HOLD HARMLESS BUYER FROM AND AGAINST ANY OR ALL DAMAGES OR COSTS INCURRED BY BUYER ARISING FROM THE INFRINGEMENT OF PATENTS OR TRADEMARKS OR VIOLATION OF COPYRIGHTS BY ANY OF THE GOODS.